
The Art of Simplification
Perfection is achieved not when there is nothing more to add but when there is nothing left to take away. This standard, crafted by Antoine de Saint-Exupéry, suggests some potential for improvement in public administration and large corporations. But what is the reason that the rules are becoming more and more and the processes more and more complicated? Perhaps, in the end, it is simply due to our tendency to seek solutions by adding rather than solving the problem by omitting, as demonstrated in recent research.